Cross-Border M&A: Hidden Back-Office Costs & Language Traps
Jennifer Lipshultz from ECI Software Solutions reveals how electronic invoicing mandates and shifting language proficiency assumptions hit cross-border M&A.
Cross-Border Acquisitions: The Back-Office Work Nobody Budgets For
With Kison Patel, Jennifer Lipshultz · Sunday, August 9, 2026
Jennifer Lipshultz, Senior Director of M&A Integration at ECI Software Solutions, discusses the complexities of cross-border acquisitions, focusing on the often-overlooked back-office and people integration challenges. She shares practical strategies for navigating language barriers, diverse legal and financial regulations, and cultural nuances to ensure successful integration and build trust with acquired teams.
ECI's Full Absorption Playbook: People Integration Before Day One
ECI Software Solutions shifted from holding company to full absorption M&A. Jennifer Lipshultz details a rigorous pre-close playbook for integrating people.
ECI's Lipshultz: M&A Integration Needs 'Why' & Empathy
ECI Software Solutions' Jennifer Lipshultz details her 'change engagement' framework for M&A integration, focusing on leader empathy and transparent communication to bridge cultural gaps and explain the 'why' behind changes to acquired teams.
Cross-Border M&A: India Amalgamation & Sweden's 'PhD' Expense Rules
Jennifer Lipshultz details the hidden back-office complexities of international M&A, from India's legal entity 'amalgamation' to Sweden's intricate tax rules on employee expense reimbursements.
Cross-Border M&A: German Integration's Unseen Language Burden
Cross-border M&A with integrated systems brings unexpected language lift. German acquisition required simultaneous go-live across all customer touchpoints, exposing automated translation limits.
Global M&A: Lipshultz Exposes Back-Office Integration Traps
ECI's Jennifer Lipshultz reveals granular pre-close integration traps in global SMB M&A, from bank accounts to data laws, signalling a shift in deal value.