Sendbird's AI Secret: Execs Top Token Leaderboard
Sendbird CEO John Kim reveals how internal AI token leaderboards and executive usage drive adoption, turning 'AI newbies' into 'AI gods.'
How Sendbird became an AI-first company | John Kim (co-founder and CEO)
In this episode, Claire Vo interviews John Kim, co-founder and CEO of Sendbird, about their journey to becoming an AI-first company. They discuss Sendbird's innovative internal platforms like the 'Automator' for AI quests and a company-wide AI skills marketplace, along with their unique AI token consumption leaderboard that ranks employees from 'AI newbie' to 'AI god'. The conversation also touches on the importance of leadership buy-in and hiring for curiosity in the AI era.
Key takeaways
- Sendbird's internal 'Automator' platform and 'AI skills marketplace' lets employees propose 'AI quests' and learn new AI tools. Read more →
- Sendbird built an internal AI skills marketplace, akin to an app store, where employees create and share reusable 'plugins' and individual 'skills' to solve problems. Read more →
- Forget generic notetaking; John Kim, CEO of Sendbird, uses an open-source AI assistant, 'The Gardener,' to actively enrich his personal notes stored in tools like Obsidian. Read more →
- Sendbird’s 'Automator' platform creates an internal AI marketplace, letting any employee initiate 'quests' for AI automation tools. Read more →
- Track AI usage, but don't tie it to performance: Sendbird actively measures company-wide AI token consumption, not for employee review, but to guide and enable AI adoption across teams. This nuance is critical for buy-in. Read more →
5 articles from this episode
Sendbird's AI Skills Marketplace: From 'Newbie' to 'AI God'
Sendbird CEO John Kim reveals how their internal AI skills marketplace and gamified leaderboard transformed enterprise efficiency.
John Kim's AI 'Gardener': Your Notes, Enriched by LLMs
Sendbird's John Kim reveals his AI 'Gardener' for personal notes and how to build hyper-specific, interactive learning centers in minutes. Level up your knowledge management.
Sendbird's AI Quest System: Build Internal AI, Get XP
Sendbird CEO John Kim reveals their 'Automator' platform, an internal AI marketplace where employees earn points for building automation quests. Copy their method.
Sendbird's AI God Tiers: The Token Leaderboard Changing AI Adoption
Sendbird's CEO John Kim reveals how their AI token consumption leaderboard, with 'AI God' tiers, drives adoption without performance reviews.
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