Booking.com's AI Job Plan: Upskill or Face Societal Rejection
Glenn Fogel, Booking.com CEO, details how AI replaced human translators and offers a strategy for companies to upskill workers, prevent tech rejection.
40 hours of podcasts, in 5 minutes.
In this episode, Glenn Fogel, CEO of Booking Holdings, discusses the company's journey from Priceline to a global travel giant and its strategic approach to the AI era. He shares insights on leveraging AI to enhance customer experience, manage capital, and address the societal impact of technological disruption, drawing parallels with past economic booms.
Glenn Fogel, Booking.com CEO, details how AI replaced human translators and offers a strategy for companies to upskill workers, prevent tech rejection.
Glenn Fogel, CEO of Booking Holdings, reveals how highly specialized AI agents like Priceline's "Penny" slash customer service costs and boost satisfaction.
Booking Holdings CEO Glenn Fogel details a blunt 3-step capital allocation framework: reinvest, acquire, or pay out. Learn why hoarding cash hurts shareholders.
Booking Holdings CEO Glenn Fogel warns AI boom mirrors dot-com bust. He shares the one question founders must ask themselves to survive the coming correction.
Glenn Fogel, CEO of Booking Holdings, says "no such thing as a moat." Learn his "Only Way to Win Long-Term" strategy for ruthless innovation.