⚡️ Competing with ChatGPT and Sierra, building a $10M ARR company — Yasser Elsaid, Founder, Chatbase
Yasser Elsaid, founder of Chatbase, discusses his journey from a bootstrapped side project to a $10M ARR AI customer service company. He shares insights into Chatbase's product-led growth strategy, its vision for AI agents as "Chief Customer Officers," and practical advice for founders, including a detailed go-to-market manifesto for B2B AI startups.
- Yasser Elsaid, founder of Chatbase, is building more than just AI customer support. His vision is for AI agents to become true "Chief Customer Officers" (CCOs) for entire companies. Read →
- Yasser Elsaid, founder of Chatbase, states that for AI customer service agents, 95% of limitations come from the "harness" (the surrounding system), not the underlying LLM. Read →
- Chatbase founder Yasser Elsaid now uses AI chatbots like Claude as his primary discovery engine to research and choose new business tools, bypassing traditional search entirely. Read →
- Yasser Elsaid, founder of Chatbase, argues that successful AI companies must hire for extreme adaptability, valuing open-minded problem-solvers over traditional "craft coders." Read →
- Yasser Elsaid, founder of the $10M ARR AI customer service company Chatbase, runs his entire GTM from a Notion document he calls his "go to market manifesto." He credits its principles for Chatbase's recent surge. Read →
- Yasser Elsaid took Chatbase from a side project to $1 million ARR in 117 days by doing the normal business work: talking to users, getting on sales calls, and doing demos. Read →